Providing omnichannel solutions and meeting the requirements of small businesses might give CUs an advantage over their more established rivals, according to Karen Webster, NCR President Doug Brown.
He claimed that they were more knowledgeable about the customers’ businesses than any Neobank, Alternative Bank, or FinTech.
He gave the Paycheck Protection Program as an example. While still providing commercial clients with the support they required through things like call centers and interactive sessions, CUs had to process and take billions of dollars in loans onto their balance sheets.
Providing omnichannel solutions and meeting the requirements of small businesses might give CUs an advantage over their more established rivals, according to Karen Webster, NCR President Doug Brown.
He claimed that they were more knowledgeable about the customers’ businesses than any Neobank, Alternative Bank, or FinTech.
He gave the Paycheck Protection Program as an example. While still providing commercial clients with the support they required through things like call centers and interactive sessions, CUs had to process and take billions of dollars in loans onto their balance sheets.
