There are a tonne of healthcare provider and insurance payer portals out there, which makes it difficult to retrieve test results or pay a doctor’s bill. It screams for harmony.
That’s exactly what’s occurring, as customers begin to accept the idea of unified healthcare platforms, which also add additional levels of data protection while easing portal pain points.
In other aspects of our existence, uniform platforms are the norm. All of our shipping, shopping, and even some of our video demands can be met on Amazon.com. As the head of partnerships at FinTech Lynx, Tali Goldstein, stated, “I believe that the healthcare industry is currently considerably more fragmented.
She listed the numerous websites and portals that consumers now use to book appointments, pay bills, etc., but claimed that there isn’t a single web location where people can go to find out what their insurance covers, what services are available to them through their plan, through their employer, or anything else. Unified platforms are now a goal, but not always a reality, in the healthcare industry, as is the case in other industries.
Lynx is a pioneer in this space, with its FinTech-as-a-Service platform for healthcare. The desire for streamlined, simpler digital healthcare experiences is growing.